In my last blog posting, I stated that I would address some problems that I have been told quite too often. It is about the IP address itself alone. After the shutdown of Ojo recently, I have tried to encourage customers to use IP-based or IP-Named addresses to help them communicate another way out to their friends due to the SIP being down. However, I have been told by customers "where can I find my IP address?", "I do not know how I can find it", etc. etc. I looked puzzled at them and told them that they got to be kidding because VRS Provider's Installers, Trainers, or Representatives have a duty to explain how to tell you where your actual IP address are after installing your equipment. A higher number tells me that most Installers just set up the equipment and boom leaves because they have others to install. Very few tell me they forgot how to find it on the Videophone in which they thought it was the IP Address (192.168.0.125). There are no winning situations in either problems they are faced with. Being a former Installer/Representative myself, I do explain to customers of where their IP address are and how they can find it because I have a job to do and my job is to be sure there are no questions prior before I leave on my next assignment. Customers are my loyalty. I wanted to be sure they are happy and familiar with the new videophone equipment and where they can go from here to there. Often time a struggle can become a problem when trying to get the ip address read from the modem given by your Cable or DSL provider. It takes an expert installer or representative to solve the issues.
By all means, have no fear, glad to show you the way to your ip address. Remember these are for customers not so quite familiar of how to find their IP address. For those who know the way, here is my high FIVE!!!!!!!!.
First thing to do is hit this link, WHATISMYIP You will find your IP address number. You can as well go to another website, HOVRS. Look down at the bottom and find your ip address. (You can check out your VRS Provider website to see if your IP Address are showing as well) These numbers with dots are your actual ip address that you can give to your friends, families or etc. These IP Address numbers MUST match your PUBLIC IP on your Sorenson / Dlink VP. To check these out, just follow these steps below.
Press Public IP (look at the first line and see if it matches)
For those with Ojo, it is shown right in front of your display screen.
Another thing is when you have DSL, your IP address may changes abruptly depends on the pricing package or weather related. Often time free modem can be outdated modems. It depends on your DSL providers. Frustration mount heavy when your IP Adddress changes quite often. If that happens, I would recommend you to obtain a free IP Named Address. This can be obtained from the websites of DYNDNS or NO-IP. Try to use these methods to less your frustrations. The IP address may change but the name does not. It remains at all times.
Many of you are quite happy with the VP Phone numbers. Phone numbers are ok. But when you want to call your friend from another kind of equipment that does not have the same VP as yours, then you may need to dial out an IP address to call them. They will need to call you as well with your IP address. Be well prepared today and know how to use it.
Smile today until then stay tuned.....