Today is the 38th day that Worldgate Communication has not yet turned back the network server for all customer Worldwide including Snap!VRS's own in which they are contracted under with. Snap!VRS are still operable under the H.323 technology tool that the deaf/hard of hearing customers can still use. With this old technology tool, we are still able to use the IP based numbers. The SIP technology is down for now as this is used for "phone numbers" you can call out.
Below you will find a video from Snap!VRS's own, Jeff Rosen. You can log onto their website, www.snapvrs.com and from there you can hit their PDF format to read the same message as what Jeff Rosen is reporting.
After reading this report, it has not yet impacted me. This is the same story that they keep telling us "making good progress" "You can still call Snap!VRS by using DLink, Sorenson's device......" etc. These are the same stories from the past 3 reports. I do not buy into this message because it is the 38th day and Snap!VRS has not undocked from the port of Worldgate Communication. They are still stranded. If Snap!VRS stated they are current on their financial matters with Worldgate Communication, then why have not they yet sailed off? There must be an other issues that we may be left in the "dark" that may prevent them to undock. I can not complain about Snap!VRS because they are contracted under Worldgate Communicaton and they are entitled to not sharing details. These are typcial statement coming from all businesses.
However, from Snap!VRS customer's perspective, hope are fading to use their service due to this lengthy delay. I do not blame them. I cannot persuade the customer's to remain postive and hope for the best of Snap!VRS because this is America, they have a say and a choice to use the service or not. Like all customer stated, its way too long for this kind of delay and they opt to eye elsewhere that are fitted for them to use "phone numbers". I found this very interested to know most customers are not familiar with IP Based calls. They prefer phone numbers that they can easily remember and save in their speed dial. IP base number changes depends on their ISP providers. With the SIP down, that hurt Snap!VRS's customer. Due the kind of problems on IP Based numbers, I will address this in my next blog report.
Lastly, my comments above to Snap!VRS is not intended to give them a negative comments. I am sharing what outsider are saying about the company's slow and lengthy delay. I will use Trump's Apprentice show 's titled quote. "It's nothing personal...It's just business" This is merely a fitted quote.
Thanks for your time!